Privacy Policy

Last updated: January 2026

AdvoKate Health Technologies ("AdvoKate," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We collect information you provide directly:

  • Account information (name, email, phone number)
  • Health information (vitals, symptoms, medications, conditions)
  • Care Circle member information
  • Communications with Kate AI
  • Wearable device data (with your permission)

Automatically Collected Information

We automatically collect certain information including device type, browser type, IP address, and usage patterns to improve our services.

How We Use Your Information

We use your information to:

  • Provide and improve the AdvoKate platform
  • Facilitate communications with your Care Circle
  • Generate health insights and trend analysis
  • Send reminders and notifications you've requested
  • Respond to your inquiries and provide support
  • Ensure security and prevent fraud

How We Share Your Information

We never sell your personal health information.

We share information only:

  • With your Care Circle: Only what you explicitly choose to share
  • In downloaded reports: Health data you choose to share with any healthcare provider
  • Service Providers: Trusted partners who help us operate (bound by confidentiality agreements)
  • Legal Requirements: When required by law or to protect safety

Data Security

We implement industry-standard security measures including:

  • 256-bit AES encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • SOC 2 Type II certified infrastructure

Your Rights and Choices

You have the right to:

  • Access and download your data at any time
  • Correct inaccurate information
  • Delete your account and associated data
  • Opt out of non-essential communications
  • Control what you share with your Care Circle

Data Retention

We retain your data as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law or for legitimate business purposes.

Children's Privacy

AdvoKate is not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the platform.

Contact Us

For privacy-related questions or to exercise your rights: